When will my order be shipped?
After you have placed your order, you are of course very thrilled to receive your package. We will therefore work as quickly as possible and prepare with the utmost care you package. Your order will processed and shipped within 2 workingdays after placing your order.
To which countries do we ship orders?
Every Juno package can be shipped to:
- The Netherlands;
In Belgium the shipping cost is 5.70 EUR, in The Netherlands it's 6.80 EUR and in Luxembourg 6.90 EUR. From an order amount of 75 EUR, the shipping costs are no longer applicable and your order will be shipped for free within Belgium, The Netherlands and Luxembourg.
For the other countries the shipping costs will be calculated at check-out.
Of course, our Juno packagaes can be sent to any beautyful place in the world. So if your country is not in the list, please contact us and we'll make sure it can be delivered!
Can Juno deliver on a day and time of my choice?
Unfortunately, you cannot choose a day or time for the delivery of your order. For the shipment we work with external partners who determine their own route schedule.
What if I'm not at home?
If you are not at home to receive your order, it's possible that your package will be delivered to the neighbours. If so, you wil be notified. If your neighbour isn't at home, your package will be delivered in een drop off point. You will get a message of this, so you know where you can find your package.
Can I track my order?
Yes you can! As soon as your order is shipped, you will receive a confirmation by e-mail. You can then follow your delivery via that link, so you know when to expect your package.